Last updated: May 10, 2025 · Effective date: May 10, 2025
In short: We use essential cookies to keep the site and client portal working. We use optional analytics and preference cookies only with your consent. You can manage or disable non-essential cookies at any time.
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work correctly, remember your preferences, and provide information to website owners.
Cookies may be session cookies (deleted when you close your browser) or persistent cookies (stored for a defined period). They may be set by us ("first-party cookies") or by third-party services we use ("third-party cookies").
Similar technologies — including local storage, pixel tags, and device fingerprinting — may be used for the same purposes and are covered by this policy.
We use cookies and similar technologies to:
These cookies are strictly necessary for our website and client portal to function. They enable core features such as authentication, security, and billing. You cannot opt out of essential cookies, as the site cannot function without them.
These cookies remember choices you make (such as your preferred language or time zone) to provide a more personalised experience. Disabling them will not prevent you from using the site, but some features may be less convenient.
These cookies help us understand how visitors interact with our website — which pages are visited most, where traffic comes from, and how users navigate. All data is aggregated and anonymised. We use this information to improve our website and services.
These cookies track your browsing activity across sites to allow us and our advertising partners to show you relevant advertisements. We do not share this data with third parties for their own marketing purposes without your consent.
The following table describes the specific cookies used on alfa-hosting.com:
| Cookie Name | Type | Duration | Purpose |
|---|---|---|---|
session_id | Session | Maintains your authenticated session in the client portal. | |
csrf_token | Session | Protects against cross-site request forgery attacks. | |
cart_token | 7 days | Preserves your shopping cart between visits. | |
currency_pref | 1 year | Remembers your preferred currency for pricing display. | |
lang_pref | 1 year | Remembers your preferred language. | |
_ga | 2 years | Google Analytics — distinguishes unique visitors. | |
_ga_* | 2 years | Google Analytics — stores and counts page views. | |
_gid | 24 hours | Google Analytics — distinguishes users. | |
_fbp | 90 days | Facebook Pixel — tracks conversions from Facebook ads. | |
_gcl_au | 90 days | Google Ads — measures ad conversions. |
Some cookies on our site are set by third-party services we use. These parties have their own privacy policies and cookie practices, which we encourage you to review:
We do not control third-party cookies. Disabling them may affect functionality of the relevant third-party services.
You can control and manage cookies in several ways:
Most browsers allow you to block or delete cookies through their settings menu. Please note that blocking essential cookies will prevent you from logging into your account. Common browser instructions:
Some browsers offer a "Do Not Track" (DNT) signal. Our website currently does not respond to DNT signals, as there is no consistent industry standard for how to interpret them. You can use the opt-out mechanisms described in Section 6 to control tracking.
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable law. We will update the "Last updated" date at the top of this page and, for significant changes, notify you via email or a banner on our website.
If you have any questions about our use of cookies or this policy, please contact us:
Privacy & Support: support@alfa-hosting.com
Sales & General Enquiries: sales@alfa-hosting.com